Privacy & data protection

CyberAssist processes personal data in line with the Kenya Data Protection Act, 2019.

What stays on your device

Passport photos, background removal, Bulk Studio, ID Studio, PDF merge/split and the cluster calculator run inside your browser. Those files are not uploaded to us.

What we store

• Your phone number, wallet balance and a log of tools used (for receipts and support).
• Your answer sheet (personal details for form filling), only if you choose to save it. It is encrypted and deleted automatically after the period you pick.
• Files sent for conversion or photo repair are deleted from our servers within 1 hour.

What we never do

• We never ask for or store your KRA, eCitizen or other portal passwords, or your OTP codes.
• We never submit government forms on your behalf, and never collect government fees.
• We never sell your data.

To delete your data, open your answer sheet and press “Delete”, or contact support.