CyberAssist

KRA

Apply for a KRA Tax Compliance Certificate (TCC)

Needed for public-service jobs, tenders and some licences. You must be up to date with returns and have no unpaid tax.

Official portal: itax.kra.go.ke

⚠️ Portals change often. If a screen looks different, follow the official portal and tap “This step looks different” so we can update the guide.

Before you start

  • All your required returns are filed
  • No outstanding tax balances

Checklist — have these ready

Steps

Log in to iTax

Log in with your own password.

Certificates → Apply for TCC

Open the Certificates menu and choose Apply for Tax Compliance Certificate.

Give the reason and submit

State the reason (e.g. job application, tender) and submit.

Fix issues if refused

If refused, the portal lists missing returns or balances. File/pay those first, then re-apply.

Download the certificate

When approved, download the TCC from iTax (Certificates → Reprint/Download). Check its validity date.

Common mistakes

  • Applying with missing returns from past years
  • Not checking the certificate's expiry before a job deadline

At a cyber? The attendant can fill these pages from your answer sheet code with the CyberAssist extension. You always type your own password and OTP.