CyberAssist

KRA

Register a KRA PIN (individual)

Get your KRA PIN online on iTax using your national ID. You need it for jobs, bank loans, HELB and business.

Official portal: itax.kra.go.ke

⚠️ Portals change often. If a screen looks different, follow the official portal and tap “This step looks different” so we can update the guide.

Checklist — have these ready

Steps

Open iTax

Go to the official iTax portal and choose New PIN Registration.

Choose taxpayer type

Select Individual, then choose the online form and resident status.

Enter your ID details

Type your ID number and date of birth exactly as on your ID. The portal pulls your name from the population register.

National ID number:add
Date of birth:add

Fill contact and address details

Enter your email, phone and address. Use an email you can open now — the PIN certificate and password are sent there.

Email:add
Phone:add
County:add
Town:add
P.O. Box:add
Postal code:add

Choose tax obligation

Most employed people and students choose Income Tax – Resident Individual. Pick only what applies to you.

Submit and check email

Submit the form, then open your email for the PIN certificate and login details. Save the PDF certificate.

Common mistakes

  • Date of birth not matching the ID
  • Typing an email you can't access
  • Choosing VAT or other obligations you don't have (creates filing duties)

After you finish

  • Download and keep the PIN certificate PDF
  • File a return every year by 30 June, even if it's a nil return

At a cyber? The attendant can fill these pages from your answer sheet code with the CyberAssist extension. You always type your own password and OTP.