CyberAssist

KRA

File a KRA nil return

If you had no taxable income last year (e.g. student, unemployed), you still file a nil return. Late filing attracts penalties.

Official portal: itax.kra.go.ke

⚠️ Portals change often. If a screen looks different, follow the official portal and tap “This step looks different” so we can update the guide.

Checklist — have these ready

Steps

Log in to iTax

Log in with your PIN or ID and password. You type your own password — never share it with anyone, including the cyber.

Open Returns → File Nil Return

From the Returns menu choose File Nil Return.

Choose the obligation

Select Income Tax – Resident Individual and continue.

Confirm the period and submit

Check the return period shown, then submit.

Download the acknowledgement

Save the e-Return acknowledgement receipt PDF as proof.

Common mistakes

  • Filing nil when you were employed (use your P9 and file the employment return instead)
  • Not saving the acknowledgement receipt

After you finish

  • Set a reminder for next year's deadline

At a cyber? The attendant can fill these pages from your answer sheet code with the CyberAssist extension. You always type your own password and OTP.