Jobs
HELB compliance / clearance certificate
Needed for public-service jobs. If you never borrowed, you get a non-beneficiary certificate; if you did, your repayments must be up to date.
Official portal: www.helb.co.ke
⚠️ Portals change often. If a screen looks different, follow the official portal and tap “This step looks different” so we can update the guide.
Checklist — have these ready
Steps
Log in to the HELB portal
Log in with your own credentials.
Request a compliance certificate
Choose the compliance / clearance certificate option.
Pay & download
Pay any official fee shown and download the certificate.
Common mistakes
- Waiting until the job deadline week — processing can take time if your account has issues
At a cyber? The attendant can fill these pages from your answer sheet code with the CyberAssist extension. You always type your own password and OTP.